Current Vacancies
Claims Handler - Personal Injury
Here at Somerset Bridge Group, we understand the importance of flexible working. We offer hybrid-based roles as well as full-time and part-time options. Please speak to our recruitment team to advise the hours that would best suit you!
Our Claims team are growing!
Our policy sales are rocketing so we need to expand our Claims function to meet with demand and ensure all our customers receive a consistent, faultless service!
Are you looking for your next career move within the insurance industry? We are looking for experienced Claims Handlers who are ready to take on a new challenge and grow their skillset within our Personal Injury team.
The ideal candidate will be confident and clear on the phone, possess the ability to investigate claims thoroughly, record information correctly and use their negotiation skills to resolve any disputes. We are seeking individuals with previous experience in claims, and who have a basic understanding of credit hire.
Key Responsibilities:
- Investigating and proactively managing your own caseload of personal injury claims.
- Provide excellent customer service and negotiate with insurers and solicitors on quantum and liability.
- Achieve cost efficient conclusions.
- Ability to identify any potential fraud by using the fraud indicators.
- Build strong professional relationships with colleagues and clients.
Required Skills/Experience:
- Previous experience in handling PI claims.
- Excellent communication skills, both verbal and written.
- Good understanding of indemnity and liability arguments.
- Ability to work proactively and to tight deadlines and to take ownership for your own work.
- A basic understanding of credit hire.
- Strong attention to detail.
- You must be organised with the ability to prioritise your workload.
- Some knowledge of court procedures.
Our Benefits:
- Hybrid working – 2 days in the office and 3 days working from home.
- 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus, bank holidays!
- Pension scheme – 5% employee, 6% employer.
- Flexi-time.
- Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs.
- 100’s of exclusive retailer discounts.
- Professional wellbeing, health & fitness app – Wrkit.
- Enhanced parental leave, including time off for IVF appointments.
- Life Assurance - 4 times your salary.
- 25% Car Insurance Discount.
- 20% Travel Insurance Discount.
- Cycle to Work Scheme.
- Employee Referral Scheme.
- Community support day.
- Christmas and Summer parties.
Working at SBG
At Somerset Bridge Group we aim to build a sustainable and innovative business focused on underwriting, broking and claims handling of UK motor insurance, offering transparent products and an efficient and fair service to our policy holders.
We are very proud to have been awarded a Silver Accreditation from Investors in People! We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.
Equal Opportunity Employer
Somerset Bridge Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, color, religion, national origin, sexual orientation, gender, gender identity or expression, age, pregnancy, physical or mental disability, genetic factors or other characteristics protected by law. SBG makes hiring decisions based solely on qualifications, skills and business requirements.
