Current Vacancies
Claims Handler
We are recruiting for a new generation of insurance claims professionals looking to build a career in our award winning and growing personal injury department.
You don’t need to have had any experience in dealing with personal injury claims, but we are looking for candidates who currently work in the insurance or claims industry.
In six months we will teach you:
- How insurance works and how to deal with a claim when a customer has an accident – we cover both legal and insurance aspects with you.
- How you determine who is at fault for the accident.
- How to deal with personal injury claims submitted on the official injury claims portal.
- How to deal with claims for credit hire presented by one of our protocol partners.
After six months you will have the opportunity to progress/learn more about different aspects of personal injury and credit hire.
You will have a Manager and Team Coach that will support your style of learning, so you can build your confidence as you go.
Required Skills/Experience:
- Confidence in communicating with customers over the phone.
- Experience in handling insurance claims – This can be anything from dealing with the first notification of a motor incident to handling your own caseload of non-injury claims.
- Willingness to learn.
- Motivated and focussed on self-development.
Our Benefits:
- Hybrid working – 2 days in the office and 3 days working from home
- 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
- Discretionary annual bonus
- Pension scheme – 5% employee, 6% employer
- Flexible working – we will always consider applications for those who require less than the advertised hours
- Flexi-time
- Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
- 100’s of exclusive retailer discounts
- Professional wellbeing, health & fitness app - Wrkit
- Enhanced parental leave, including time off for IVF appointments
- Religious bank holidays – if you don’t celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
- Life Assurance - 4 times your salary
- 25% Car Insurance Discount
- 20% Travel Insurance Discount
- Cycle to Work Scheme
- Employee Referral Scheme
- Community support day
- Christmas and Summer parties
Working at SBG
At Somerset Bridge Group we aim to build a sustainable and innovative business focused on underwriting, broking and claims handling of UK motor insurance, offering transparent products and an efficient and fair service to our policy holders.
We are very proud to have been awarded a Silver Accreditation from Investors in People! We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.
Equal Opportunity Employer
Somerset Bridge Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, color, religion, national origin, sexual orientation, gender, gender identity or expression, age, pregnancy, physical or mental disability, genetic factors or other characteristics protected by law. SBG makes hiring decisions based solely on qualifications, skills and business requirements.
