Current Vacancies

Motor Engineer

Location - Newcastle
Employment Type - Full Time - Permanent
Salary - Up to £37,000 + Great Benefits
Hours Per Week - 37.5

Somerset Bridge Limited are a thriving, fast-paced business with an agile mindset and a desire to grow. If this sounds like an environment where you would excel, we are currently recruiting an In-House Motor Engineer to operate from home and in the Newcastle office.

A key part of this role will be collaborating closely internally with our claims teams to ensure we offer customers a great claims journey, offering guidance and expert support. The ideal candidate will be able to balance their workload, have a good awareness of the marketplace and the ability to communicate with people internally and externally to a high standard.

Key Responsibilities:

  • Carry out desk-based vehicle inspections
  • Confirm viability of vehicle repair, through valuations, control of repair costs and using
  • the correct repair methods
  • Liaise with other departments and suppliers
  • Report on and investigate any areas of potential fraud
  • Provide technical advice and support to claims teams
  • Manage and control total loss settlement valuations
  • Support and develop claims handlers
  • Support the SBL to meet financial objectives and goals
  • Support the IHE team manager in day-to-day tasks, including inductions sessions

Qualifications/experience:

Essential

  • Applicants must have City & Guilds/HNC or equivalent qualifications in a motor vehicle related subject and be members of, or qualify for membership of, the IMI or IRTE and be studying or prepared to study for membership of the IAEA.
  • Proven experience of working in a motor vehicle estimating/motor engineering environment
  • Knowledge of Audatex and other computerised estimating systems
  • Comprehensive knowledge of motor vehicles, up to date repair techniques and estimating methods
  • Have an understanding of correct vehicle repair methods
  • Good communication and interpersonal skills
  • Self-motivated, proactive and flexible but able to work as part of a team
  • Experience of dealing with customers whether face to face or by telephone

Desirable but not essential

  • Previous experience working in an insurance or claims environment
  • AQP Qualified or willing to work towards the same
  • Knowledge of Insurance Principles & Practices. Types of cover, limit of liability, policy wording and terms.
  • Commercial vehicle and/or fleet experience

Our Benefits

  • 25 days holiday rising to 27 days with each year of service, rising to 30 days after 5 years’ service
  • Flexible working – we can offer you flexibility; you can also accrue an extra 13 days holiday per year through our flexible working scheme. Building up your holidays, anywhere from 35-40 days per year!
  • Bonus – a quarterly bonus will be paid if you excel in your KPI targets, this uplifts salary by a potential 10% per annum!
  • Hybrid working – 3 days from home and 2 in the office
  • Market leading training and career progression
  • Events – Staff appreciation, Christmas  & summer parties and community support day
  • Life Assurance, 4 x salary
  • Pension
  • 100’s of exclusive retailer discounts
  • Enhanced parental leave
  • Professional Wellbeing, health & fitness app
  • Cycle to work scheme
  • Eye care vouchers