Location - Newcastle

Employment Type - Full Time - Permanent

Salary - Up to £37,000 + Great Benefits

Hours Per Week - 37.5

Somerset Bridge Limited are a thriving, fast-paced business with an agile mindset and a desire to grow. If this sounds like an environment where you would excel, we are currently recruiting an In-House Motor Engineer to operate from home and in the Newcastle office.

A key part of this role will be collaborating closely internally with our claims teams to ensure we offer customers a great claims journey, offering guidance and expert support. The ideal candidate will be able to balance their workload, have a good awareness of the marketplace and the ability to communicate with people internally and externally to a high standard.

Key Responsibilities:

Carry out desk-based vehicle inspections
Confirm viability of vehicle repair, through valuations, control of repair costs and using
the correct repair methods
Liaise with other departments and suppliers
Report on and investigate any areas of potential fraud
Provide technical advice and support to claims teams
Manage and control total loss settlement valuations
Support and develop claims handlers
Support the SBL to meet financial objectives and goals
Support the IHE team manager in day-to-day tasks, including inductions sessions

Qualifications/experience:

Essential

Applicants must have City & Guilds/HNC or equivalent qualifications in a motor vehicle related subject and be members of, or qualify for membership of, the IMI or IRTE and be studying or prepared to study for membership of the IAEA.
Proven experience of working in a motor vehicle estimating/motor engineering environment
Knowledge of Audatex and other computerised estimating systems
Comprehensive knowledge of motor vehicles, up to date repair techniques and estimating methods
Have an understanding of correct vehicle repair methods
Good communication and interpersonal skills
Self-motivated, proactive and flexible but able to work as part of a team
Experience of dealing with customers whether face to face or by telephone

Desirable but not essential

Previous experience working in an insurance or claims environment
AQP Qualified or willing to work towards the same
Knowledge of Insurance Principles & Practices. Types of cover, limit of liability, policy wording and terms.
Commercial vehicle and/or fleet experience

Our Benefits

25 days holiday rising to 27 days with each year of service, rising to 30 days after 5 years’ service
Flexible working – we can offer you flexibility; you can also accrue an extra 13 days holiday per year through our flexible working scheme. Building up your holidays, anywhere from 35-40 days per year!
Bonus – a quarterly bonus will be paid if you excel in your KPI targets, this uplifts salary by a potential 10% per annum!
Hybrid working – 3 days from home and 2 in the office
Market leading training and career progression
Events – Staff appreciation, Christmas & summer parties and community support day
Life Assurance, 4 x salary
Pension
100’s of exclusive retailer discounts
Enhanced parental leave
Professional Wellbeing, health & fitness app
Cycle to work scheme
Eye care vouchers