Current Vacancies
Claims Controller
Somerset Bridge are recruiting for a Claims Controller to manage a department, within the Claims Business to ensure the delivery of a high quality and cost-effective service to our customers in accordance with company policy.
If you have the leadership skills and drive that we’re looking for, we can offer you a unique opportunity to grow and develop your career.
Key Responsibilities:
- Provide leadership to a team of claims staff and Team Managers.
- Work in partnership with the Head of Department to deliver the strategic goals and projects within your reporting area
- Provide guidance to direct reports and wider claims teams.
- Drive the teams to achieve targets and ultimately operational goals.
- Support and develop Team Managers so that they maximize their contribution and potential.
- Ensure claims costs are managed and KPIs are enhanced and achieved.
- Manage supplier relationships to ensure we get the best out of our partnerships
- Consider share and explore ideas that will improve performance
- Deputise for Head of Department.
Required Skills/Experience:
- Proven leadership and people management skills.
- Experience of working in a regulatory environment
- Technical knowledge of Claims, preferred but not essential
- Knowledge of insurance products and services preferred but not essential
- Understand industry and employment legislation.
- Understand industry standards and protocol.
- Market risk and business awareness.
- Effective negotiation skills.
- Excellent customer service skills.
- Resource planning and Manage workflows
- Proactive/ Flexible
- Presenting ideas
- Working knowledge of Microsoft 365 Suite
- Project management
Our Benefits:
- Hybrid working – 2 days in the office and 3 days working from home
- 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
- Discretionary annual bonus
- Pension scheme – 5% employee, 6% employer
- Free parking space in Time Square car park (just opposite the office).
- Flexible working – we will always consider applications for those who require less than the advertised hours
- Flexi-time
- Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
- 100’s of exclusive retailer discounts
- Professional wellbeing, health & fitness app - Wrkit
- Enhanced parental leave, including time off for IVF appointments
- Religious bank holidays – if you don’t celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
- Life Assurance - 4 times your salary
- 25% Car Insurance Discount
- 20% Travel Insurance Discount
- Cycle to Work Scheme
- Employee Referral Scheme
- Community support day
- Christmas and Summer parties
Working at SBG
At Somerset Bridge Group we aim to build a sustainable and innovative business focused on underwriting, broking and claims handling of UK motor insurance, offering transparent products and an efficient and fair service to our policy holders.
We are very proud to have been awarded a Silver Accreditation from Investors in People! We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.
Equal Opportunity Employer
Somerset Bridge Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, colour, religion, national origin, sexual orientation, gender, gender identity or expression, age, pregnancy, physical or mental disability, genetic factors or other characteristics protected by law. SBG makes hiring decisions based solely on qualifications, skills and business requirements.
