Current Vacancies
Finance Administrator
We are now recruiting for a full-time (37.5 hours per week) Finance Administrator to join us on a permanent contract.
This role is for someone who likes fixing problems and working with multiple areas of the business to collaborate on business improvements. We are looking for a financial administrator to help support a team with many different administration tasks who work alongside the call centre staff in South Africa under the Distribution Operations side of the business . These tasks include, but are not limited to, fixing system errors, fixing incorrect data entries, correcting operational mistakes, chasing for unpaid premiums / issuing daily refunds to customers, monitoring changes in reports and managing irregular payments as well as communicating with other areas of the business.
The ideal candidate will be highly self-motivated and able to adapt quickly in a fast-paced environment while having an excellent capacity to retain new knowledge.
Key Responsibilities:
- Assisting with all finance provider discrepancies
- Managing all the reports’ outlying discrepancies for a policy between our system and the finance providers
- Managing all reports where a payment needs to be processed manually or a policy has been declined
Processing atypical payments
- Writing off payments not collected and sending information to a collection agency
- Paying off financed cases which have been claimed
- Processing any incoming post from debt management agencies and forwarding to our debt collection agency
General duties
- Action diaries in a timely manner
- Sort and deal with incoming emails
- Investigate outstanding balances on policies and issuing chasers/refunds when needed
Required Skills/Experience:
- Ability to work in a fast-paced environment
- Experience working with Microsoft Excel
- Passionate about solving problems
- Able to prioritise workloads and meet deadlines
- Excellent written communication skills
- Ability to communicate with a wide range of people and adapt to different cultures
- High attention to detail
Our Benefits:
- Hybrid working – 2 days in the office and 3 days working from home
- 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
- Discretionary annual bonus
- Pension scheme – 5% employee, 6% employer
- Flexible working – we will always consider applications for those who require less than the advertised hours
- Flexi-time
- Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
- 100’s of exclusive retailer discounts
- Professional wellbeing, health & fitness app - Wrkit
- Enhanced parental leave, including time off for IVF appointments
- Religious bank holidays – if you don’t celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
- Life Assurance - 4 times your salary
- 25% Car Insurance Discount
- 20% Travel Insurance Discount
- Cycle to Work Scheme
- Employee Referral Scheme
- Community support day
- Christmas and Summer parties
Working at SBG
At Somerset Bridge Group we aim to build a sustainable and innovative business focused on underwriting, broking and claims handling of UK motor insurance, offering transparent products and an efficient and fair service to our policy holders.
We are very proud to have been awarded a Silver Accreditation from Investors in People! We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.
Equal Opportunity Employer
Somerset Bridge Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, colour, religion, national origin, sexual orientation, gender, gender identity or expression, age, pregnancy, physical or mental disability, genetic factors or other characteristics protected by law. SBG makes hiring decisions based solely on qualifications, skills and business requirements.
