Current Vacancies
Business Assurance Manager
Somerset Bridge Ltd, part of Somerset Bridge Group is looking for a Business Assurance Manager. The Business Assurance Manager will ensure that independent assurance is maintained, and appropriate standards are met, the internal audit schedule is delivered, and complaints are managed to an effective outcome, in-line with FCA guidance.
The role involves working closely with Somerset Bridge Limited management team, providing support and guidance where necessary. Managing a team of nine, you will mentor and lead by example, ensure the team performs to the highest standards. This is a new role within SBL and an excellent opportunity to develop how SBL identifies risks and influences positive change within the business.
Key Responsibilities:
- Managing a team of nine including complaints handlers, Internal audit and quality assurance
- Providing updates for management, including recommendations for improvements
- Complete regular 1-2-1’s and develop your team
- Identifying training needs
- Final sign off on complaints and final response letters
- Project work and involvement in business improvement
- Overall management of the audit schedule
- Supporting the CQR process and overall quality framework
Required Skills/Experience:
- Demonstrable experience or understanding of risk, control and internal audit practices.
- Good understanding of complaints and complaints handling within financial services
- Proven experience in developing strong stakeholder relationships at different seniority levels.
- Excellent communication and interpersonal skills.
- Proactive approach to work and self-motivated
- Strong analytical and report writing skills.
- Strong time management and project management skills to ensure work is delivered on time, to budget and to the expected quality.
- Demonstrable ability to apply sound judgement
- Review and interpret operational data
Our Benefits
- Hybrid working – 2 days in the office and 3 days working from home
- 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
- Discretionary annual bonus
- Pension scheme – 5% employee, 6% employer
- Flexible working – we will always consider applications for those who require less than the advertised hours
- Flexi-time
- Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
- Electric vehicle – salary sacrifice scheme
- 100’s of exclusive retailer discounts
- Professional wellbeing, health & fitness app - Wrkit
- Enhanced parental leave, including time off for IVF appointments
- Religious bank holidays – if you don’t celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
- Life Assurance - 4 times your salary
- 25% Car Insurance Discount
- 20% Travel Insurance Discount
- Cycle to Work Scheme
- Employee Referral Scheme
- Community support day
- Christmas and Summer parties
Working at SBG
At Somerset Bridge Group we aim to build a sustainable and innovative business focused on underwriting, broking and claims handling of UK motor insurance, offering transparent products and an efficient and fair service to our policy holders.
We are very proud to have been awarded a Silver Accreditation from Investors in People! We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.
Equal Opportunity Employer
Somerset Bridge Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, colour, religion, national origin, sexual orientation, gender, gender identity or expression, age, pregnancy, physical or mental disability, genetic factors or other characteristics protected by law. SBG makes hiring decisions based solely on qualifications, skills and business requirements.
