Counter Fraud Analyst

Key Responsibilities: 

• Efficiently assess policy fraud risks and capture any existing fraud at new business using various fraud prevention tools and techniques
• To engage and update Brokers and Aggregators on fraud findings and recommendations
• Acting as a referral point for fraud related queries across the group, as well as providing coaching, training and presentations to colleagues. 
• Responsible for liaising with police data requests and providing comprehensive written statements to law enforcement when required
• Provide suggestions on ways to mitigate against new risks and analyse existing risks
• Working with Fraud MI to ensure rules within fraud prevention systems are up to date
• Maintaining and updating existing and new Fraud operations and ability to report on each operation
• Analysing industry intel and cross checking for exposure
• Attending industry forums in person or online and analysing Somerset Bridge exposure and strategies to mitigate against emerging fraud risks
• Reporting to line manager and higher management on the findings from the Industry forums
• Assist with leading fraud forums and fraud awareness meetings internally
• Review monthly reports issued by Fraud MI to look for any existing trends, using this to seek out efficiency opportunities within existing processes and provide recommendations to your line manager
• Contribute towards Somerset Bridge Annual Fraud Savings
• Maintain accurate records on various databases
• Actively take ownership for the identification of claims and policy fraud trends, fraud operations and promoting fraud awareness across the Group.
• Maintain fraud compliance and personal training.

Required Skills/Experience:

• Previous knowledge of claims and/or policy fraud.
• Proficiency in using external fraud applications for research
• A keen interest in further investigation and research into potential fraud, utilizing both external and internal resources, as well as relying on intuitive judgment.
• Excellent written communication skills
• Working knowledge of GDPR and Proceeds of Crime Act
• Investigative skills with a knowledge of insurance fraud and other forms of financial crime.
• The ability to work well as part of a team and as an individual.
• Utilise researchers to gather intelligence and complete required reports.
• Attention to detail with a methodical approach.
• Ability to work pro-actively towards individual KPIs and Objectives
• Ability to manage own workload

Our Benefits:

• Hybrid working – 2 days in the office and 3 days working from home
• 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
• Discretionary annual bonus
• Pension scheme – 5% employee, 6% employer
• Flexible working – we will always consider applications for those who require less than the advertised hours
• Flexi-time
• Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
• 100’s of exclusive retailer discounts
• Professional wellbeing, health & fitness app - Wrkit
• Enhanced parental leave, including time off for IVF appointments
• Religious bank holidays – if you don’t celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
• Life Assurance - 4 times your salary
• 25% Car Insurance Discount
• 20% Travel Insurance Discount
• Cycle to Work Scheme
• Employee Referral Scheme
• Community support day
• Christmas and Summer parties

Working at SBG
At Somerset Bridge Group we aim to build a sustainable and innovative business focused on underwriting, broking and claims handling of UK motor insurance, offering transparent products and an efficient and fair service to our policy holders.

We are very proud to have been awarded a Silver Accreditation from Investors in People! We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special. 

Equal Opportunity Employer
Somerset Bridge Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, colour, religion, national origin, sexual orientation, gender, gender identity or expression, age, pregnancy, physical or mental disability, genetic factors or other characteristics protected by law. SBG makes hiring decisions based solely on qualifications, skills and business requirements.