EDI / IT Service Desk Handler

This vacancy has now expired, and is not accepting any new applications.

Location - Newcastle
Employment Type - Full Time - Permanent
Salary - £17,004
Hours Per Week - 37.5

Somerset Bridge Ltd are looking for a dedicated and driven individual with the motivation to learn and develop new skills, to join the EDI team.

This role is a fantastic opportunity for individuals looking to join a progressive and successful company, where you will be fully trained and have opportunities to develop.

This role will require ensuring policy data delivered to Somerset Bridge Group is processed in a timely and accurate manner, enabling the business to successfully meet our MID obligations, handle claims and reconcile accounts between key business partners.

Key Responsibilities    

  • Record the daily flow of management information from several industry sources
  • Perform data auditing tasks to ensure continued accuracy/quality of data
  • Identify and fix failed transactions
  • Reconcile accounts between Eldon systems and Broker Bordereaux
  • Ensure our MID obligations are satisfied
  • Fielding, allocating and handling IT Service Desk calls/queries

Required Knowledge and Skills  

  • Attention to detail with a methodical approach
  • Excellent time management skills
  • Work well as part of an established team full of friendly and helpful colleagues
  • Excellent communication skills – both verbal and written
  • Willingness to learn and develop new skills
  • Knowledge of an insurance policy processing environment is desirable
  • Excellent data analysis skills

What WE can offer YOU…

  • 22 days holiday rising to a max of 27 days with each year of service
  • Flexible working – there are core hours, however we can offer you flexibility; you can also accrue an extra 13 days holiday per year through our flexible working scheme. Building your up your holidays, anywhere from 35-40 days per year!
  • A company pension scheme
  • Relaxed dress code
  • Wide range of social activities including subsidised Summer and Christmas parties
  • Local amenity discounts
  • Life Assurance
  • Cycle to work scheme

If you think you have what it takes to be a great addition to our team here in Newcastle, what are you waiting for?