Claims Support Administrator

Location - Newcastle
Employment Type - Full Time - Permanent
Salary - £17,374.69
Hours Per Week - 37.5

We are now recruiting for an Administrator to provide efficient and accurate administrative support to our busy Claims Department.

Key Responsibilities   

  • Manage the Landscape user group email account, updating Landscape where appropriate
  • Process Fast Track Windscreen payments
  • Process Total Loss payments
  • Process Claims Salvage
  • Action all incoming Bordereaux
  • Process Subject Access Requests
  • Process incoming recovery payments against claim records
  • Support Business Services Manager with Office facilities
  • Other duties as may reasonably be assigned to you from time to time

Required Knowledge and Skills 

  • Self-motivated with the ability to plan and organize the workload efficiently
  • Accuracy / efficiency
  • Ability to meet strict deadlines
  • Ability to complete work to the required standard
  • Ability to communicate clearly and effectively with customers and colleagues
  • Ability to work on own initiative and work as part of a team
  • Sound knowledge of all operating systems including: S4i, Landscape, Microsoft Office including Excel and Word
  • General understanding of claims is desirable

What we can offer you…

  • 22 days holiday rising to a max of 27 days with each year of service
  • Flexible working – there are core hours, however we can offer you flexibility; you can also accrue an extra 13 days holiday per year through our flexible working scheme. Building your up your holidays, anywhere from 35-40 days per year!
  • Bonus – a quarterly bonus will be paid if you meet and excel KPI targets, this uplifts salary by a potential 10% per annum!

If you think you have the potential to be a great addition to the team here in Newcastle, please submit your application.